About Us
Shoesalder is an independent online footwear retailer based in Malden, Massachusetts, United States. We select and sell footwear from third-party suppliers and manufacturers; Shoesalder does not manufacture the footwear unless a product page explicitly says otherwise.
Orders are shipped directly to customers from our fulfilment partner's warehouse rather than from our Malden business address. Our main market is the United States, and we also sell to customers in the United Kingdom and Canada.
What we sell
Our range includes sandals, trainers, boots, flats, slippers and other everyday footwear for women and men. Product features, materials, sizing systems and fit can vary by style.
Each product page shows the available colours, sizes and product details we have for that style. When an exact material specification or detailed supplier size chart is not available, we do not invent one; the page will say so and you can contact us for help before ordering.
Shopping with us
- Secure checkout through Shopify — see our Payment Policy.
- Tracked delivery to the US, UK and Canada — see our Shipping Policy.
- 30-day returns with a prepaid return label where described in our Refund Policy.
Where orders ship from
Shoesalder is the retailer responsible for your order, customer service, returns and refunds. Products are dispatched by our third-party fulfilment partner. We do not present our Malden address as the shipping warehouse.
Contact us
Email: support@shoesalder.shop
Phone: +1 (781) 558-0646
Business address: 88 Whitman St, Malden, MA 02148, United States
Customer service: Monday to Friday, 9:00 am – 5:00 pm Eastern Time (ET)
Contact form: Contact Shoesalder