Terms of service

Overview

This website is operated by Shoesalder. Throughout the site, the terms "we", "us" and "our" refer to Shoesalder. By visiting our site and/or purchasing from us, you agree to be bound by the following terms and conditions ("Terms"). Please read them carefully before using our website.

1. Online store terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or state of residence. You may not use our products for any illegal or unauthorised purpose.

2. Products and pricing

We make every effort to display product colours, images and descriptions as accurately as possible, but we cannot guarantee that your screen's display of any colour will be accurate. Prices are shown in your local currency and may change without notice. We reserve the right to limit quantities or discontinue any product at any time.

3. Orders and payment

We reserve the right to refuse or cancel any order, for example where a product is unavailable, where there is an error in pricing or product information, or where fraud is suspected. If we cancel an order after payment has been taken, we will refund you in full. Payments are processed securely; we do not store full card details.

4. Shipping and delivery

Delivery times and costs are described in our Shipping Policy.

5. Returns and refunds

Returns and refunds are handled in accordance with our Refund Policy. Nothing in these Terms affects your statutory rights as a consumer.

6. Sizing

Please review the size information on each product page before ordering. If you are unsure about sizing, contact us before placing your order.

7. Accuracy of information

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges or availability. We reserve the right to correct any errors and to update information at any time without prior notice.

8. Intellectual property

All content on this website, including text, graphics and logos, is the property of Shoesalder or its content suppliers and may not be reproduced without permission.

9. Limitation of liability

To the fullest extent permitted by law, Shoesalder shall not be liable for any indirect, incidental or consequential damages arising from the use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the product concerned.

10. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

11. Changes to these Terms

We may update these Terms from time to time. The current version will always be available on this page.

12. Customers in the United States, the United Kingdom and Canada

Our main market is the United States, and we also sell to customers in the United Kingdom and Canada. Prices are shown and charged in US dollars (USD), pounds sterling (GBP) or Canadian dollars (CAD) depending on your delivery country. Nothing in these Terms excludes or limits any rights you have under the consumer laws of your US state, the United Kingdom, or your Canadian province or territory.

13. Contact

Questions about these Terms can be sent to support@shoesalder.shop.

Shoesalder
88 Whitman St, Malden, MA 02148, United States
Email: support@shoesalder.shop
Phone: +1 (781) 558-0646
Customer service: Monday to Friday, 9:00 am – 5:00 pm Eastern Time (ET)
Contact form: https://shoesalder.shop/pages/contact